777d11 Privacy Policy

01 Introduction

This Privacy Policy describes how 777d11 ("777d11", "we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your", "Player") who access and use the 777d11 website at 777d11.club, the 777d11 mobile application, and all associated services including casino games, sports betting, bonuses, and customer support.

777d11 is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. We collect only what we need, use it only for the purposes described in this policy, and never sell it to anyone. This policy is written in plain English so that every player — whether you're in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — can understand exactly how your data is handled at 777d11.

By registering an account at 777d11 or using any part of the 777d11 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This Privacy Policy should be read alongside the 777d11 Terms and Conditions, which form part of the overall agreement between you and 777d11.

02 Data We Collect

777d11 collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data received from third-party service providers such as payment processors and identity verification services.

Data You Provide Directly

• Registration data: Your full name, date of birth, email address, and mobile phone number.
• Identity verification documents: A copy of your national ID card, passport, or other government-issued identification document, required to verify your identity before processing withdrawals.
• Payment information: Your bKash, Nagad, or Rocket mobile wallet number. 777d11 does not store full payment credentials — only the wallet number associated with your account for payment processing purposes.
• Communications: Any messages, emails, or live chat conversations you have with the 777d11 support team.
• Responsible gaming preferences: Deposit limits, session reminders, and self-exclusion settings you configure in your account.

Data Collected Automatically

• Device and browser data: Your IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: Pages visited on the 777d11 platform, games played, session duration, betting history, and deposit and withdrawal history.
• Cookies and similar technologies: Session cookies, preference cookies, and analytics data. See Section 6 for full details on how 777d11 uses cookies.

Data from Third Parties

• Payment providers: Transaction confirmation data from bKash, Nagad, and Rocket to verify deposits and process withdrawals.
• Identity verification services: Confirmation of identity document authenticity from our KYC (Know Your Customer) verification partner.
• Fraud prevention services: Risk signals and fraud indicators from our fraud detection partner to protect your account and the integrity of the 777d11 platform.

03 How We Use Your Data

777d11 uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

When 777d11 uses your data to personalise your experience — for example, to show you games you've enjoyed before or to send you a bonus offer relevant to your play style — this is done using aggregated behavioural data and does not involve sharing your personal details with any third party.

04 Legal Basis for Processing

777d11 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing your registration data, payment information, and account activity is necessary to fulfil our contractual obligations to you as a 777d11 player — including providing access to games, processing deposits and withdrawals, and managing your account.
• Legal obligation: 777d11 is required by applicable law to collect and retain certain data — including identity verification documents and transaction records — for anti-money laundering (AML) compliance, fraud prevention, and regulatory reporting purposes.
• Legitimate interests: 777d11 processes certain data — such as IP addresses, device data, and usage patterns — on the basis of our legitimate interest in maintaining the security and integrity of the platform, detecting fraud, and improving our services. We always balance this interest against your privacy rights.
• Consent: Where 777d11 sends you marketing communications or uses non-essential cookies, we do so only with your explicit consent. You can withdraw this consent at any time — see Section 10 for marketing opt-out details and Section 6 for cookie management.

05 Data Sharing

777d11 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment processors: We share your mobile wallet number and transaction details with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers are bound by their own privacy policies and are not permitted to use your data for any other purpose.
• Identity verification providers: We share your identity document data with our KYC verification partner to confirm your identity and age. This data is used only for verification and is not retained by the provider beyond the verification process.
• Fraud prevention services: We share limited technical data — such as IP addresses and device fingerprints — with our fraud detection partner to identify and prevent fraudulent activity on the 777d11 platform.
• Legal and regulatory authorities: 777d11 may be required by law to disclose your personal data to regulatory authorities, law enforcement agencies, or courts. We will only do so when legally required and will notify you where permitted by law.
• Business transfers: In the event that 777d11 is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer and given the opportunity to close your account if you do not wish your data to be transferred.

06 Cookies & Tracking

777d11 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site so we can keep improving it. Here's a breakdown of the types of cookies we use:

777d11 does not use third-party advertising cookies or tracking pixels. You will never see 777d11 ads following you around the internet based on your activity on our platform. To manage or delete cookies, access your browser's privacy or settings menu. Note that disabling essential or security cookies may affect your ability to use the 777d11 platform.

07 Data Retention

777d11 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data (name, email, mobile number): Retained for the duration of your account and for 5 years after account closure, as required for AML compliance.
• Identity verification documents: Retained for 5 years after account closure in accordance with anti-money laundering regulations.
• Transaction records (deposits, withdrawals, betting history): Retained for 5 years after the transaction date.
• Customer support communications: Retained for 2 years after the last interaction.
• Analytics and usage data: Retained in anonymised form for up to 2 years for platform improvement purposes.
• Marketing consent records: Retained for the duration of your consent and for 1 year after you withdraw consent, as evidence of your original opt-in.

When your data is no longer required, 777d11 will securely delete or anonymise it. Anonymised data — which cannot be linked back to you — may be retained indefinitely for statistical and analytical purposes.

08 Data Security

777d11 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 777d11 servers.
• Encrypted storage of all personal data and identity documents on secure servers with restricted physical and logical access.
• Role-based access controls ensuring that only authorised 777d11 personnel can access personal data, and only to the extent required for their specific job function.
• Regular security audits and penetration testing of the 777d11 platform and infrastructure.
• Two-factor authentication (2FA) available for all player accounts — we strongly recommend enabling this in your account settings.
• Automated fraud detection systems that monitor account activity in real time and flag suspicious behaviour for review.

Despite these measures, no online platform can guarantee 100% security. If you suspect that your 777d11 account has been compromised, please contact [email protected] immediately. In the event of a data breach that affects your personal data, 777d11 will notify you promptly and take all necessary steps to contain and remediate the breach.

09 Your Rights

As a 777d11 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

10 Marketing Communications

777d11 may send you promotional emails and SMS messages about bonuses, new games, and special offers — but only if you have given your explicit consent to receive marketing communications. You can opt in to marketing communications during registration or at any time from your account settings.

• You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email from 777d11.
• You can opt out of marketing SMS messages by replying "STOP" to any promotional SMS from 777d11.
• You can manage all marketing preferences from the "Notifications" section of your 777d11 account settings.
• Opting out of marketing communications will not affect transactional communications — you will still receive important account notifications such as deposit confirmations, withdrawal updates, and security alerts.

777d11 does not share your contact details with third-party marketers. All promotional communications you receive will come directly from 777d11 and will relate to 777d11 products and services only.

11 Children's Privacy

The 777d11 platform is strictly for adults aged 18 and over. 777d11 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 777d11 platform under any circumstances.

If 777d11 becomes aware that personal data has been collected from a person under the age of 18, we will immediately close the account, delete all associated personal data, and void any transactions made from that account. If you believe a minor has registered at 777d11, please contact [email protected] immediately.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. 777d11 supports responsible gaming and takes underage gambling prevention seriously.

12 Policy Updates

777d11 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, we will notify you by email and display a prominent notice on the 777d11 website for at least 14 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 777d11 protects your personal data. Your continued use of the 777d11 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777d11 handles your personal data, please get in touch with us. Our team is available 24/7 and will respond to all privacy-related enquiries within 30 days.

• Email: [email protected]
• Subject line for data requests: "Data Rights Request"
• Subject line for privacy concerns: "Privacy Enquiry"
• Live Chat: Available directly from the 777d11 website and mobile app — look for the chat icon in the bottom right corner.

For questions about responsible gaming, account closure, or self-exclusion, please visit the 777d11 Responsible Gaming page or contact support with the subject line "Responsible Gaming".